Cancelling an appointment

Reduce DNAs

DNA stands for ‘did not attend’. This term is used when a patient books an appointment and fails to contact the surgery to cancel it before their appointment time.

If you need to cancel an appointment, we ask that you let us know as soon as possible by calling 01270 446560 so we can offer it to someone else.

If you booked your appointment online, you can also cancel it via the NHS app