Category Archive News


Free online mental health support for South Cheshire Patients

South Cheshire and Vale Royal residents going through a tough time or struggling with mental health issues can now get free online support. Big White Wall is available to all South Cheshire and Vale Royal residents aged 16+.

The service is designed to help patients get support, take control and feel better. It provides 24/7 peer and professional support (with trained counsellors online at all times), plus a range of wellbeing tools to help people self-manage. This service is safe and anonymous, so no one will know you have chosen to use it unless you tell them.

70% of members reported feeling better as a result of joining BWW, and 46% shared something for the first time. Whatever you’re going through, BWW is there to help. Simply go to and enter your South Cheshire and Vale Royal postcode.

If you’d like to see more about how the service works, you can watch this short film:


Did you know your local Pharmacy can treat minor ailments?

Pharmacists play a key role in providing quality healthcare to patients.  Working in the community, pharmacists use their clinical expertise together with their practical knowledge to ensure the safe supply and use of medicines by patients and members of the public.

Many pharmacies in the local area offer the ‘Think Pharmacy’ service. This service is an alternative to visiting your GP, making it easier for you and your family to get healthcare and advice on minor ailments at a time that suits you.

Your local pharmacy can offer advice and if necessary, prescribe medication to treat the following ailments under the Minor Ailments service:

  • Conjunctivitis
  • Cystitis
  • Impetigo
  • Oral thrush in babies
  • Scabies
  • Threadworm
  • Vaginal thrush

Pharmacists can also offer advice on common problems such as coughs, colds, aches and pains as well as healthy eating and stopping smoking.

You can talk to your pharmacist in confidence, even about the most personal symptoms and you don’t need to make an appointment; most pharmacies now have a private consultation area where patients can discuss issues with pharmacy staff without being overheard by other members of the public.

Consultations are always free and confidential, regardless of whether the pharmacist gives you any medication.

Find your nearest pharmacy

Download a copy of the Think Pharmacy Information Sheet


Stay Safe in Hot Weather

Most of us welcome the hot weather but when it’s too hot for too long, there can be health risks. Here are some tips to keep safe in the sun:

  • Spend time in the shade when the sun is at its strongest. In the UK this is between the hours of 11am & 3pm.
  • Use at least factor 15 suncream – find out more about SPF ratings
  • Drink plenty of cold drinks such as water or diluted fruit juice
  • Babies less than 6 months old should be kept out of direct sunlight
  • Infants should be kept out of the sun as much as possible
  • Wear loose cool clothes
  • Keep blinds and curtains closed during the day the keep the sun off the rooms
  • Re-apply sunscreen after being in water

Dangers of swimming in open water

In the hot weather the temptation of jumping into cool open water might be there, but it can have deadly consequences. 

Swimming in open waters such as, lakes, rivers, ponds, canals and quarries is extremely dangerous and should be avoided.

  • The water may look calm on the surface but there may still be strong undercurrents that could pull even a strong swimmer under.
  • The water may also feel warm on the surface, but just a few feet below can be icy cold event in the hot weather and can very quickly cause cramp and hypothermia.
  • People often misjudge their swimming ability, strength and stamina.

Manchester bombing 2017 – How you can access help and support

If you have been affected by the Manchester bombing, there is help and advice available to you. You can access help from the following services:

  • NHS Psychological Therapies Service – 01606 555260
  • Samaritans – 116 123
    Available 24 hours a day, every day of the year.
  • Childline – 0800 1111
    A helpline for children and young people in the UK. Calls ae free and the number wont show up on your phone bill.
  • PAPYRUS – 0800 068 41 41
    A voluntary organisation supporting teenagers and young adults who are feeling suicidal
  • The Sanctuary – 0300 003 7029
    A 24 hour service available every day of the year for people who are struggling to cope and are experiencing depression, anxiety, panic attacks or are in a crisis.

Ashfields update following cyber attack

Ashfields Primary Care Centre will be open as usual on Monday following the cyber attack which took place on Friday 12 May 2017 and affected the NHS and many other organisations around the world.

We may not yet have full access to patient records, prescriptions and appointment systems but we are using well-tested contingency plans to ensure that services can continue to be provided.

The NHS is asking patients to continue to use the NHS wisely and remember that they can seek help and advice from a range of other sources, such as pharmacies or 111.

What you can do to help

  • Before contacting the practice, consider if it is urgent, could it wait or could you be helped by another service for example NHS 111 or your local pharmacy?
  • People who have GP appointments should turn up as normal unless they are contacted directly and told not to. Please do not ring us to check as we will be extremely busy.
  • If you need to book an urgent GP appointment on Monday morning, you will be able to do so but please bear with us if you have difficulty in getting through to your practice and keep trying.
  • Please bear in mind that we may be running more slowly than usual and be patient with staff.
  • [if applicable] Our electronic call queuing systems has been temporarily affected. You can still ring the practice on the usual number, but may experience some delays in getting through. If this happens, please keep trying to get through. Thank you for your patience and understanding while NHS It technicians work to resolve the problem.

Combined Oral Contraceptive Pill (COCP)

Common brands of combined contraceptive pills are Rigivedon, Microgynon, Yasmin and Ovranett however the list is endless. This type of pill is usually taken for 3 weeks followed by a week off where a period occurs.

In recent months there has been circulating media attention that this type of pill is unsafe as it increases the risks of fatal blood clots. The combined contraceptive pill has been widely available since the 1960’s and has had ongoing safety testing. It slightly increases the ability of blood to form clots and so can be associated with clotting disorders.

Here at Ashfields all patients prescribed the combined contraceptive pill are screened for associated risks which would indicate this method of contraception is unsafe to use. Annual checks ensure our patients continue to be safe in taking the combined pill.

If you are concerned regarding the safety of taking your pill please make an appointment at the surgery to speak to one of the contraceptive nurses.


How information about you helps us to provide better care

Information about you and the care you receive is shared, in a secure system, by healthcare staff to support your treatment and care.

Secure system

This information along with your postcode and NHS number but not your name, are sent to a secure system where it can be linked with other health information.

This allows those planning NHS services or carrying out medical research to use information from different parts of the NHS in a way which does not identify you. 

You have a choice

If you are happy for your information to be used in this way you do not have to do anything. 

If you have any concerns, please speak to practice staff or download the How information about you helps us to provide better care (PDF, 344kb).

If you wish to prevent this from happening please complete an opt out form available from the receptionists as the Practice.

Find out more

For more information about how data is collected and shared, including confidentiality, download the FAQ for patients (PDF, 153kb) produced by the HSCIC and NHS England. 

Or visit the NHS Choices website


Our CQC Report

A summary of our CQC rating can now be viewed here.