If you have a new address or phone number then please contact our reception team who will be able to update your details on our system.
No, we are closed on Bank Holidays. However, if you need medical advice or attention during this time you can:
Visit your pharmacy – Your local pharmacy can provide confidential, expert advice and treatment for a range of common illnesses and complaint. Visit NHS Choices to find a pharmacy open near you.
Call NHS 111 – If you need urgent medical advice but your condition is not life threatening. NHS 111 Is open 24 hours a day, 365 days a year. Calls are free from landlines and mobiles.
A&E or 999 – for a genuine medical emergency including; loss of consciousness, acute confused state and fits that are not stopping, persistent and/or severe chest pain, breathing difficulties, severe bleeding that cannot be stopped.
The CQC (Care Quality Commission) is the organisation making sure health and social care services provide people with safe, effective, compassionate, high-quality care and encourage care services to improve.
Before a care provider can carry out any of the activities that regulated by the CQC, they must register and satisfy them that they will be able to meet a number of legal requirements. Activities regulated includes the treatment, care and support provided by hospitals, GP practices, dental practices, ambulance services, care homes and home-care agencies.
For more information about the CQC, you can visit their website.
If you live within the practice boundaries (if you are unsure our team will be happy to help) you can register at the practice.
You can either register by visiting our practice and speaking to one of our reception team who will help you complete a form or by downloading the form beforehand and taking it to our reception team.
More information can be found on our ‘New Patient Registration’ page.
Most adults in England have to pay prescription charges.
Some items are always free, including contraceptives and medicines prescribed for hospital inpatients.
The current prescription charge is £9.35 per item.
A prescription prepayment certificate (PPC) could save you money on NHS prescription costs:
Please ring after 14:00pm for test results.
Your results cannot be given to another person due to confidentiality reasons, unless you have already requested this and it is recorded in your notes – 01270 275050.
Please allow 4 working days for the results to return, with specialised tests taking longer. X-ray and scan results are usually received by the practice 10 days after the test was performed. It is your responsibility to telephone for results, as we process large numbers of tests each day and are unable to telephone individual results. However if we receive an urgent abnormal result we will try to contact you so make sure we have a up to date contact number. We offer SMS messaging of results – speak to your doctor/nurse about this. We can also turn on result viewing on the online records system on a person by person basis – this is particularly helpful for patients who are under different hospitals or who have chronic diseases. Speak to reception about this.
If you find out you are pregnant, you will need to register with the midwife. You can do this by telephoning 01270 273127.
You will not need to physically see a midwife until you are approximately 16 weeks pregnant, but the midwife will keep in touch with you in the interim.